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Customer testimonials

Testimonials

Read what our customers say about their experience with us. Explore 206 reviews from Google and Auto Trader.

Award-winning customer service

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Customer stories

183 reviews · Newest first

Anonymous
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Auto Trader · 10 August 2026

5 Star Service

“I recently purchased a car with Rich at Midpoint and from the moment I contacted him, till the moment I drove off the forecourt, I can’t speak highly enough of the service. Rich was passionate , knowledgeable and honest which made the process easy and seamless. Love the car, love the service. 100% recommend”

Byron Bradley
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Auto Trader · 12 June 2026 · Verified purchase

Excellent

“Very good service!! Would highly recommend, professional and very polite. Went above and beyond for me.”

Raj Sharma
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Auto Trader · 31 March 2026 · Verified purchase

Best dealership in the area!

“Brilliant service. Was left alone to look without any pressure. Ended up purchasing on the day. If I could give 10 stars I would. Keep up the good work.”

Graham Lumby
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Auto Trader · 06 March 2026 · Verified purchase

Great friendly service, quality car and delivery over 300 miles away.

“Very friendly service and good communication, as we live over 300 miles away. Rich sent detailed video and service documents, we had an independent inspection, which confirmed car was in condition as advertised. Very easy to deal with and Rich delivered car to Scotland and when he arrived car was very clean. Great doing business with Rich.”

Dj Shaun uk
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Auto Trader · 05 February 2026 · Verified purchase

Excellent customer service and great vehicles too

“Just bought a bmw from midpoint trade centre, and what a great service i received. No pressure and hassle free. Was left alone to do any checks on the vehicle when viewing and test driving. Rich went above and beyond to make sure i was satisfied with my vehicle. Even had something changed for me within the hour once i purchased. Car comes with a very trusted warranty. Ive bought a lot of vehicles in my time and this has definitely been my best experience so far. I would 100% recommend and when i need another vehicle myself i will definitely be checking midpoint trade centre first. Thanks Rich and team”

Stephen T
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Auto Trader · 01 February 2026

Mind-blowing

“The professionalism and honesty at this dealership really stood out. They gave me clear information about every car I considered. The paperwork was handled quickly, and I never felt pressured. I left with confidence and a car I absolutely love.”

Michael Byrne M
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Auto Trader · 01 February 2026

Good experience

“Bought my car through Midpoint Trade Center and it's great and in perfect condition. The sale was done remotely and I wasn't able to inspect the car before delivery but the whole operation went very smoothly and professionally and i am very happy with the outcome.”

Kris Davies
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Auto Trader · 27 January 2026 · Verified purchase

Outstanding Car Dealer

“From the moment I contacted them, they were brilliant. Extremely professional and replied to all my question promptly as I live miles away. They are friendly and approachable and nothing seems too much hassle. The delivery guys they use awesome too. Arrived on the date nice and early and took me through the car thoroughly. Brilliant. When I look for a car again I will be coming back here”

Sascha H
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Auto Trader · 06 December 2025

Great place to buy a car.

“I bought a car recently and the experience was very pleasant and reassuring. Rich was very courteous and friendly, no hard-sell tactics, made it easy for me to view and test drive the car, all questions answered and documentation presented (full service history ect.). Rich was also very accommodating and flexible when I arranged a third party inspection. The whole buying process was very quick and straight forward. Not least, very happy with the car, everything as described, in very good, clean condition. Also, when a fault showed up a couple of weeks in he had it sorted very fast under warranty, no quibbles. Very happy customer.”

Anonymous
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Auto Trader · 22 May 2025 · Verified purchase

Fantastic experience- would 100% recommend

“I went to midpoint motors to buy a new car and I do not have a bad word to say. Really friendly experience which put me at ease when buying my new car. They made sure to answer all questions I had regarding my new car. Little tweaks to my car (eg any small chips) were done professionally and couldn’t tell they were even there! Overall fantastic experience and I would highly recommend.”

Cyd Flatt
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Auto Trader · 05 May 2025 · Verified purchase

Great service at Midpoint trade centre

“The service was fantastic. Friendly and efficient.”

Sanjeev G
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Auto Trader · 01 May 2025

Maserati purchase professional dealership

“Amazing experience in purchasing my Maserati from mid point trade centre Rich was transparent from the first phone call as this was long distance purchase car was described in detail when I arrived to collect car from Scotland presented in beautiful condition all paperwork dealt with in ease just waiting for my V5 now. There was an issue with the tracking and this was dealt with promptly by Rich and by a garage of my choice honest dealership I have purchased many super cars in the past and the after care service has been questionable but mid point are professionals in the field highly recommended great stock.”

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